Are you a Veteran with a confirmed appointment at a San Diego area VA Facility?
**Before booking an appointment please read guidelines and follow time and days posted within route descriptions in booking. Please select any time for booking purposes and state the actual correct appointment time in the questions asked section of booking, thank you**
**Before booking an appointment please read guidelines and follow time and days posted within route descriptions in booking. Please select any time for booking purposes and state the actual correct appointment time in the questions asked section of booking, thank you**
Contact the DAV Volunteer Transportation Network Coordinator to schedule a ride from one of our volunteers.
(Please notify the coordinator one to two business weeks prior to your appointment as we do fill up fast and is based on a first come first serve basis).
(Please notify the coordinator one to two business weeks prior to your appointment as we do fill up fast and is based on a first come first serve basis).
***DAV Vans DO NOT have power wheelchair/scooter access or lifts. Riders using walkers, canes, and crutches are fine***
***** IMPORTANT *****
***Passengers must be ambulatory and able to get into and out of the vehicles by themselves and must be cognitive to make it from residence to DAV vehicles and from appointment and to place of departure. The use of escorts with an approved physician's escort letter is required to use our services, you can obtain this approval letter from the veteran's providing physician.
***Passengers must be ambulatory and able to get into and out of the vehicles by themselves and must be cognitive to make it from residence to DAV vehicles and from appointment and to place of departure. The use of escorts with an approved physician's escort letter is required to use our services, you can obtain this approval letter from the veteran's providing physician.
NEED A RIDE
* ***************** **IMPORTANT** ***************** *
**All times and days for transportation are subject to cancellation/loss of opportunity due to driver availability, we apologize in advance for any inconvenience**
All riders must check in promptly with the Transportation Coordinator upon appointment completion and abide by route schedules reporting on time to the office at Jennifer Moreno VAMC building 1 Room 1592 in the Veteran Resource Center or by calling the office at 858-552-7470 or risk losing a ride home if not on time, the vehicle will not wait, proper communication is a must.
**All times and days for transportation are subject to cancellation/loss of opportunity due to driver availability, we apologize in advance for any inconvenience**
All riders must check in promptly with the Transportation Coordinator upon appointment completion and abide by route schedules reporting on time to the office at Jennifer Moreno VAMC building 1 Room 1592 in the Veteran Resource Center or by calling the office at 858-552-7470 or risk losing a ride home if not on time, the vehicle will not wait, proper communication is a must.
INTERESTED IN BECOMING A VOLUNTEER DRIVER?
CALL 858-552-7470 OR EMAIL [email protected] OR [email protected]
CALL 858-552-7470 OR EMAIL [email protected] OR [email protected]
Riding with an Ex-WWII POW
MISSION STATEMENT
DAV established the Volunteer Transportation Network (VTN), a free non-medical transportation service, in collaboration with the Veteran Affairs (VA) Healthcare System nationally. The shuttle service helps to provide transportation to and from VA scheduled medical appointments for ambulatory veterans who have limited mobility, lack access to transportation, or cannot drive themselves. The service ensures that veterans have reliable and safe transportation to their medical appointments, helping to improve health outcomes in the veteran community.
Our VTN program is dedicated to providing safe, reliable, and compassionate transportation to individuals who require assistance getting to and from medical appointments. Our mission is to ensure that every client receives the highest level of care and attention, and their their transportation needs are met with the utmost professionalism and respect.
DAV strives to make a positive difference in the lives of veterans by providing timely and efficient transportation services that enable them to access medical care without the stress and worry of transportation. Our goal is to enhance their quality of life by providing a comfortable and reassuring experience that helps them to feel supported and cared for.
We believe that everyone deserves access to quality medical care, and that transportation should never be a barrier to getting the help they need. Through our our commitment to excellence and our unwavering dedication to U.S. military veterans of all branches, we aim to be a trusted partner in their healthcare journey, providing reliable transportation solutions that meet their unique needs and exceed their expectations.
PROGRAM GOALS
Ensure client satisfaction: The VTN program strives to ensure client satisfaction by providing excellent customer service, responding to feedback and concerns, and continually improving the quality of service. Client satisfaction is our top priority.
Provide safe and reliable transportation services: The primary goal of the VTN program is to ensure that veterans receive safe and reliable transportation to and from medical appointments. We achieve this goal by recruiting qualified volunteer drivers, maintaining a well-maintained fleet of vehicles, and adhering to all relevant safety regulations.
Improve access to healthcare: Anther important goal of the VTN program is to improve access to healthcare for veterans who face barriers. We achieve this by offering free on-demand transportation, working with insurance providers, and establishing partnerships with healthcare organizations.
Enhance the quality of life for veterans: Transportation can be a significant source of stress and anxiety for individuals who require medical care. By providing reliable transportation services, the VTN program helps to reduce stress and enhance the quality of life for veterans.
Increase efficiency and reduce costs: Finally, the VTN program aims to increase efficiency and reduce costs wherever possible. We achieve this goal by implementing efficient scheduling and dispatching systems, utilizing technology to track vehicles and drivers, and adopting cost-saving measures such as fuel-efficient vehicles.
DAV established the Volunteer Transportation Network (VTN), a free non-medical transportation service, in collaboration with the Veteran Affairs (VA) Healthcare System nationally. The shuttle service helps to provide transportation to and from VA scheduled medical appointments for ambulatory veterans who have limited mobility, lack access to transportation, or cannot drive themselves. The service ensures that veterans have reliable and safe transportation to their medical appointments, helping to improve health outcomes in the veteran community.
Our VTN program is dedicated to providing safe, reliable, and compassionate transportation to individuals who require assistance getting to and from medical appointments. Our mission is to ensure that every client receives the highest level of care and attention, and their their transportation needs are met with the utmost professionalism and respect.
DAV strives to make a positive difference in the lives of veterans by providing timely and efficient transportation services that enable them to access medical care without the stress and worry of transportation. Our goal is to enhance their quality of life by providing a comfortable and reassuring experience that helps them to feel supported and cared for.
We believe that everyone deserves access to quality medical care, and that transportation should never be a barrier to getting the help they need. Through our our commitment to excellence and our unwavering dedication to U.S. military veterans of all branches, we aim to be a trusted partner in their healthcare journey, providing reliable transportation solutions that meet their unique needs and exceed their expectations.
PROGRAM GOALS
Ensure client satisfaction: The VTN program strives to ensure client satisfaction by providing excellent customer service, responding to feedback and concerns, and continually improving the quality of service. Client satisfaction is our top priority.
Provide safe and reliable transportation services: The primary goal of the VTN program is to ensure that veterans receive safe and reliable transportation to and from medical appointments. We achieve this goal by recruiting qualified volunteer drivers, maintaining a well-maintained fleet of vehicles, and adhering to all relevant safety regulations.
Improve access to healthcare: Anther important goal of the VTN program is to improve access to healthcare for veterans who face barriers. We achieve this by offering free on-demand transportation, working with insurance providers, and establishing partnerships with healthcare organizations.
Enhance the quality of life for veterans: Transportation can be a significant source of stress and anxiety for individuals who require medical care. By providing reliable transportation services, the VTN program helps to reduce stress and enhance the quality of life for veterans.
Increase efficiency and reduce costs: Finally, the VTN program aims to increase efficiency and reduce costs wherever possible. We achieve this goal by implementing efficient scheduling and dispatching systems, utilizing technology to track vehicles and drivers, and adopting cost-saving measures such as fuel-efficient vehicles.
