Claims assistance
Our highly-trained department service officers (DSOs) provide free, professional assistance to veterans of all generations in obtaining VA and other government benefits earned through service. These DSOs provide counseling on all veterans’ benefits including disability compensation, health care, pension, survivors’ benefits, employment rights, education and more. Our DSOs also help veterans assemble evidence needed to support claims, build their cases, and prepare forms and briefs.
Note: Not all appointments require an in-person visit. Our Service Officers are able to answer general questions by booking a phone appointment. If questions cannot be answered during the call appointment, Service Officers will give proper instructions on next steps. Please indicate in comments when booking and checking out if you would like a call back otherwise appointments are in-person.
A: Major General William Gourley VA-DoD Outpatient Clinic 201 9th St. Marina, California 93933 Hours: 8-3 M-F Department Service Officer: Temporarily Closed (831) 884-1156 [email protected] B: Fresno VA Medical Center
2615 E. CLINTON RM. 1A09A FRESNO, CA 93703 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Mario Flores (559) 241-6418 [email protected] |
D: Redlands Ambulatory Care
Center 26001 Redlands Blvd. Redlands, CA 92373 Contact Escondido Offices for assistance (760) 741-1746 [email protected] E: Steven A. Cohen Military
Family Clinic at VVSD 20790 Madrona Ave. Torrance, CA 90503 Hours: 8-3 M-F (424) 269-4372 Department Service Officer: Bryan Root [email protected] Walk-In's OK (Wed, 2-5pm) F: CAMP PENDLETON (TSO)
Temporarily Closed Bldg 13150, Rm 220 PO Box 555020 CAMP PENDLETON, CA 92055 (760) 725-9482 G: Veterans Memorial Building
Escondido Office #1 230 E. Park Ave. Escondido, CA 92025 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Brian Dodds (760) 741-1746 [email protected] G: Veterans Memorial Building
Escondido Office #2 230 E. Park Ave. Escondido, CA 92025 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Carlos Cervantes (760) 741-1746 [email protected] |
H: La Jolla VA Medical Center
3350 La Jolla Village Dr. San Diego, CA 92161 Room 1598 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Richard Randolph (858) 642-6454 [email protected] I: San Diego MCAS Miramar
PO Box 452005 Area 5, MCCS Bldg. 5305, "The Hub" Miramar Way Room 120 San Diego, CA 92145 7:30 AM-3:00 PM M-F (858) 689-9637 Fax: (858) 689-9942 Department Support Staff: Tomoko Ferguson [email protected] J: Bonita Veterans Resource Center Jazmin Bravo Department Service Officer: 180 Otay Lakes Rd. Ste 108. Bonita, CA 91902 (877) 618-6534 Hours: 8am - 3pm M-F [email protected] |
National Service Offices
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San Diego
VA Regional Office 8810 Rio San Diego Dr. Suite 1160 San Diego, CA 92108 Hours: 8-3 M-Th (Closes at Noon Friday) (619) 299-6916 [email protected] NSO Supervisor: Juan Gallardo |
Los Angeles
VA Regional Office 11000 Wilshire Blvd. Rm. 509 West LA, CA 90024 Hours: 8-3 M-F (Closes at Noon Friday) (310) 235-6472 [email protected] NSO Supervisor: Adam Barnes |
Oakland
VA Regional Office 1301 Clay St. Room 1110N Oakland, CA 94612 Hours: 8:30-3 M-Wed & Friday Thurs: 8:30-Noon (Closes at Noon Friday) (510) 587-5077 [email protected] NSO Supervisor: Bob Cole |
Sacramento
VA Regional Office 3046 Prospect Park Dr. Room 116 Rancho Cordova, CA 95670 Hours: 9-3 M-F (Closes at Noon Friday) (916) 364-6797 [email protected] NSO Supervisor: Tobias Montoya |
NOTE: TO REACH ONE OF OUR OFFICES, PLEASE EMAIL DIRECTLY FOR A QUICKER RESPONSE.
Please include details such as a good contact number and best times to reach you.
Please include details such as a good contact number and best times to reach you.
