Claims assistance
Our highly-trained department service officers (DSOs) provide free, professional assistance to veterans of all generations in obtaining VA and other government benefits earned through service. These DSOs provide counseling on all veterans’ benefits including disability compensation, health care, pension, survivors’ benefits, employment rights, education and more. Our DSOs also help veterans assemble evidence needed to support claims, build their cases, and prepare forms and briefs.
Note: Not all appointments require an in-person visit. Our Service Officers are able to answer general questions by booking a phone appointment. If questions cannot be answered during the call appointment, Service Officers will give proper instructions on next steps. Please indicate in comments when booking and checking out if you would like a call back otherwise appointments are in-person.
A: Major General William Gourley VA-DoD Outpatient Clinic 201 9th St. Marina, California 93933 Hours: 8-3 M-F Department Service Officer: Gideon Turner (831) 884-1156 Gturner@davcal.org Walk-In's OK B: Fresno VA Medical Center
2615 E. CLINTON RM. 1A09A FRESNO, CA 93703 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Mario Flores (559) 241-6418 Mario.Flores@davcal.org Walk-In's OK |
D: Redlands Ambulatory Care
Center 26001 Redlands Blvd. Redlands, CA 92373 Contact Escondido Offices for assistance (760) 741-1746 bdodds@davcal.org E: Steven A. Cohen Military
Family Clinic at VVSD 20790 Madrona Ave. Torrance, CA 90503 Hours: 8-3 M-F (424) 523-8466 Department Service Officer: Bryan Root Bryan.root@davcal.org Walk-In's OK F: CAMP PENDLETON (TSO)
Kevin Weiss Bldg 13150, Rm 220 PO Box 555020 CAMP PENDLETON, CA 92055 (760) 725-9482 Walk-In's OK G: Veterans Memorial Building
Escondido Office #1 230 E. Park Ave. Escondido, CA 92025 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Brian Dodds (760) 741-1746 Bdodds@davcal.org Walk-In's OK G: Veterans Memorial Building
Escondido Office #2 230 E. Park Ave. Escondido, CA 92025 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Carlos Cervantes (760) 741-1746 ccervantes@davcal.org Walk-In's OK |
H: La Jolla VA Medical Center
3350 La Jolla Village Dr. San Diego, CA 92161 Room 1598 Hours: 8:00 am - 3:00 pm M-F Department Service Officer: Richard Randolph (858) 642-6454 richard.randolph@davcal.org Walk-In's OK I: San Diego MCAS Miramar
PO Box 452005 Area 5, MCCS Bldg. 5305, "The Hub" Miramar Way Room 120 San Diego, CA 92145 7:30 AM-3:00 PM M-F (858) 689-9637 Fax: (858) 689-9942 Department Support Staff: Tomoko Ferguson tommie.ferguson@davcal.org J: Bonita Veterans Center COMING SOON Please call the Escondido Offices for assistance. (760) 741-1746 |
Have a question, or need help with something else?
National Service Offices
San Diego
VA Regional Office 8810 Rio San Diego Dr. Suite 1160 San Diego, CA 92108 Hours: 8-3 M-Th (Closes at Noon Friday) (619) 299-6916 dav.vbasdc@va.gov NSO Supervisor: Juan Gallardo |
Los Angeles
VA Regional Office 11000 Wilshire Blvd. Rm. 509 West LA, CA 90024 Hours: 8-3 M-F (Closes at Noon Friday) (310) 235-6472 dav.vbalan@va.gov NSO Supervisor: Adam Barnes |
Oakland
VA Regional Office 1301 Clay St. Room 1110N Oakland, CA 94612 Hours: 8:30-3 M-Wed & Friday Thurs: 8:30-Noon (Closes at Noon Friday) (510) 587-5077 dav.vbaoak@va.gov NSO Supervisor: Bob Cole |
Sacramento
VA Regional Office 3046 Prospect Park Dr. Room 116 Rancho Cordova, CA 95670 Hours: 9-3 M-F (Closes at Noon Friday) (916) 364-6797 vsodavsac.vbaoak@va.gov NSO Supervisor: |
NOTE: TO REACH ONE OF OUR OFFICES, PLEASE EMAIL DIRECTLY FOR A QUICKER RESPONSE.
Please include details such as a good contact number and best times to reach you.
Please include details such as a good contact number and best times to reach you.